Privacy Policy

GENERAL INFORMATION

By visiting our website, certain information is automatically collected such as your IP address, browser type and version, operating system, and time of your visit. This information, which does not allow you to be personally identified, is used for statistical purposes to improve our site. While browsing our site, you may also choose to provide us with personal data such as your name, postal address, email address, and telephone number.

CONTROLLER IDENTITY

The data controller for the website www.hotelmontecristoparis.com is Hotel Monte Cristo Paris, located at 20 - 22 Rue Pascal 75005 France.

COOKIES

Our site uses cookies to collect statistical data, facilitate your navigation, and personalize your experience. You have the option to configure your browser to block or delete cookies from our site. However, please note that this may affect some functionalities of the site.

TECHNICAL COOKIES NOT REQUIRING CONSENT

These cookies, necessary for the proper functioning of the site, do not require your consent:

  • PHPSESSID : User session management.

  • w360_rgpd : Recording your preferences on cookie management.

  • cloudfront : Content delivery.

GOOGLE ANALYTICS

Our site uses Google Analytics to analyze site usage and improve user experience. Although Google Analytics uses cookies, no personally identifiable data is collected. Data is retained for 2 months.

GOOGLE TAG MANAGER

We use Google Tag Manager to manage site tags centrally. Although Google Tag Manager activates other tags that may collect data, it does not have access to this data.

LINKS TO PARTNERS' PRIVACY POLICIES

For more information on how our third-party partners handle your data, please refer to their privacy policies:

DIRECT DATA COLLECTION

We collect personal data directly from you through the following means:

PRIVATIZATION FORM

When you use our privatization form, we collect the following information:

  • First and Last Name

  • Email Address

  • Phone Number

  • Event Type

  • Date

  • Number of People

  • Message

RETENTION PERIODS FOR DIRECT COLLECTION

Directly collected data is retained for the following periods:

Purpose of Processing

Personal Data Concerned

Retention Period

Responses to requests via the privatization form

First and Last Name, Email Address, Phone Number, Event Type, Date, Number of People, Message

3 years

PURPOSES OF DATA COLLECTION AND LEGAL BASES

Data collected on our site is used for the following purposes, based on the corresponding legal bases:

  • Site Improvement: Legitimate interests to ensure an optimal user experience and the proper functioning of our site.

  • Statistics: Legitimate interests to analyze site usage and improve our services, when you accept the use of cookies

  • Personalization: Consent, when you accept the use of cookies to personalize your experience.

  • Communication: Consent, when you voluntarily provide us with your contact details for communication.

  • Order Fulfillment: Contract execution, when you place an order and we need to process these data to provide our services.

  • Legal Compliance: Legal obligation, when we are legally required to process or disclose certain data.

Purpose of Processing

Personal Data Concerned

Retention Period

Site Improvement

Browsing data

6 months

Statistics

Browsing data, Cookies

2 months

Personalization

User preferences, Cookies

6 months

Cookie Settings on Web Browsers

How cookies are managed may vary depending on the web browser you use. Below you will find links to cookie configuration instructions for the most common web browsers:

By following these links, you will find detailed instructions on how to manage cookies for each browser, including how to block and delete them.

DATA RECIPIENTS

Data collected on our site may be shared with the following recipients, based on necessity:

  • Hotel Monte Cristo Paris Entity(ies): Some data may be shared with other entities of our group for administrative reasons or to provide our services.

  • Internal Recipients: Data may be accessible to relevant departments within our organization, such as customer service, marketing, etc.

  • Providers and Subcontractors: We may share your data with providers and subcontractors who assist us in providing our services, such as payment service providers, web hosts, etc.

  • Business Partners: If you have given your consent, certain data may be shared with our business partners for promotional purposes.

DATA TRANSFER OUTSIDE THE EU

We may transfer your personal data to recipients located in countries outside the European Union. When we do this, we ensure that the transfer is carried out in compliance with applicable data protection regulations and that adequate safeguards are in place to ensure the security of your personal data. For example, we may implement standard contractual clauses approved by the European Commission or rely on approved transfer mechanisms such as the Privacy Shield for transfers to the United States.

DATA SUBJECTS' RIGHTS

In accordance with the GDPR, you have several rights regarding your personal data:

  • Right of access: You have the right to verify the accuracy of data concerning you and to request a copy of the processed data.

  • Right to rectification: You can request that your personal data be corrected, completed if they are inaccurate, incomplete, equivocal, or outdated.

  • Right to erasure: You have the possibility to request the erasure of your personal data in certain cases.

  • Right to restriction of processing: You can request the restriction of the processing of your personal data.

  • Right to data portability: You have the right to request the portability of your data in certain cases.

  • Right to object: You can object at any time, for reasons related to your particular situation, to the processing of your personal data.

  • Right to define post-mortem instructions: You have the right to define instructions regarding the fate of your data after your death.

  • Right to lodge a complaint with the supervisory authority: You have the right to lodge a complaint with the CNIL.

All the rights listed above can be exercised:

  • Electronically at the following address: reservation@hotelmontecristoparis.com

  • Or by postal mail to: Hotel Monte Cristo Paris 20 - 22 Rue Pascal 75005 France

This summer, our swimming pool is due for a makeover.

Our swimming pool will be closed between the15th of July and the 8th of September 2026.

We apologize for any inconvenience caused.


Thank you for your understanding.

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